Vinita Jewels is committed to offer satisfying experience to our customers. We offer a full refund on orders if you are not satisfied with our products. You are required to provide proof of purchase/invoice in order to receive full reimbursement. In all cases, we make refunds through PayPal or Bank Transfer.
Please note that we offer a full refund if item is:
- Damaged / Defective
- Color faded / Discolored
- Not as pictured
- Damaged in transit
- Not Delivered
All returns should be addressed to:
40, Shiv Shakti Vihar
Lajpat Nagar, Sahibabad
Ghaziabad, Uttar Pradesh
Pin Code-201005
For shipment you will have to use your own shipping method. We highly recommend that you use a shipper who provides order tracking. Please note that Vinita Jewels is not responsible for any orders lost during the transit sent by the customer.
If you need any help with refunds, feel free to call us at 0120-428 0952, +91 -981082801249 or use our 24/7 LIVE CHAT.
You can also write to us at support@vinitajewels.com.